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RETENTION STRATEGIES
In addition to the following, see Staff development strategies.
Development is a major way to retain talented staff.
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How can quality of work life be improved to make the
organization a more desirable place to work?
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Is the environment clean, orderly, and professional?
If not, can resources be obtained to address problem
areas?
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What orientation do you provide new employees? Do you
have "hosts" or "buddies" to help new hires get acclimated?
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How can relationships among colleagues, supervisors,
and managers become more collaborative, positive, and
enriching?
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According to numerous surveys throughout several industries,
the number one reason why employees remain at a company
is the presence of good career growth and development opportunities.
In the same surveys, fair pay and benefits do not rank in
the top ten.
Source: Structures Magazine, June 2001.
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Is there diversity among the staff? If not, how can you incorporate
diversity into your recruitment and development strategies?
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What scheduling or work options can you consider implementing
to help employees better balance work and home life, such
as flex-time, four-day workweek, telecommuting, etc.?
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How can assignments be made more challenging and varied?
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How can promotional opportunities be enhanced in conjunction
with other strategies?
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Are employees provided opportunities to learn and grow?
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Can more resources be devoted to career development?
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"This is a huge area that studies are telling us will
have powerful return on investment, given proper attention."
— NYS agency executive
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What rotational opportunities are available?
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Does your agency have a mentoring program?
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Are transitional opportunities available, such as traineeships,
for clerical, secretarial and paraprofessional staff?
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How are employees recognized and rewarded for their performance?
Are all employees aware of the programs or process available
for recognizing good work?
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Are sufficient supports in place for managers to motivate
and support their employees?
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Do you conduct exit interviews and administer surveys to
find out what employees need and want?
(See Retention for
agency examples.)
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