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Knowledge Transfer
- OGS Procurement Services Group, with 60% of its work force
retirement eligible, has initiated regular training sessions
aimed at transferring critical program knowledge to sustain
service levels into the future. [Dan Cunningham, Director of
Human Resources Management, (518) 474-5995, dan.cunningham@ogs.state.ny.us]
- Where applicable, DMV has rehired retired professional staff
on a part time basis to ensure a smooth transition and provide
for a transfer of knowledge. [Gail Conklin, (518) 474-0835,
gconk@dmv.state.ny.us]
Shadowing
- OGS establishes "shadow" positions (temporary duplicate items
or project positions) to enable the successor to learn the job
from the incumbent. [Dan Cunningham, Director of Human Resources
Management, (518) 474-5995, dan.cunningham@ogs.state.ny.us]
- Civil Service has identified several crucial positions where
the long-term incumbents will be retiring in the near future.
To ensure a smooth transition and the transfer of knowledge,
the Department has established project positions to allow time
for the successors to learn the jobs from the soon-to-be retirees.
[Nancy Kiyonaga, Director of Workforce and Occupational Planning,
(518) 485-0340, nbk@cs.state.ny.us]
- OFT is establishing temporary duplicate items to enable the
successor to learn the job from the incumbent. [Janice F. Terry,
Director of Personnel, janice.terry@oft.state.ny.us]
- SED uses "shadow" positions for Vocational Rehabilitation
Counselors title. Shadow positions are filled with new staff
prior to current employees retiring, so that there is a transfer
of knowledge and adequate training of the new counselors. [James
Gerrity (518) 474-5215]
- OTDA is using a variety of development strategies over the
next 9-12 months for employees with Individualized Development
and Training Plans. See OTDA
Training and Development Strategies.
See Knowledge Transfer
in the Planning Guide and the Report
of the Knowledge Management/Transfer Workgroup.
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